Business Efficiency vs IT Effectiveness Benchmark

Making IT value, IT Effectiveness and performance optimization discussions with the board more tangible and specific. For the CIO striving to improve their operational efficiency, business effectiveness and IT value.

As a universal measure of IT / Business Efficiency, we measure IT cost to operating cost as a ratio of Cost to revenue and then benchmark this against your peers. This will give you a view of the extent to which IT is enabling increased business efficiency, relative to industry rivals.


This benchmark should be tracked and targets should be set for improvement. Our analysis also shows where there are opportunities for improvement or looming threats based on the trends identified.

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